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Snowflake
03-11-2010, 11:07 AM
My laptop is just over a year old. My CD/DVD player does not play discs well. It's choppy, the sound gets crackly like the disc is not being read properly.


Any tech-savvy people have any idea? The lens out of place?

Any thoughts on what I can do to fix it?
Moonliner
03-11-2010, 11:26 AM
The first idea that springs to mind is a Drive Cleaner (http://www.amazon.com/Allsop-23321-Carbon-Edge-CD-Drive-Cleaner/dp/B00000J1QM/ref=pd_bxgy_e_img_b).

Past that, does it work for data CD's? Does music/video played from the drive do the same thing?
Snowflake
03-11-2010, 12:05 PM
The first idea that springs to mind is a Drive Cleaner (http://www.amazon.com/Allsop-23321-Carbon-Edge-CD-Drive-Cleaner/dp/B00000J1QM/ref=pd_bxgy_e_img_b).

Past that, does it work for data CD's? Does music/video played from the drive do the same thing?

The drive works fine for data and if I am loading software.

Music CDs and movie DVDs both have the same issues, skippy, crackly sound, like the theing is not reading or like a disc is defective.

I have the Dell default media player and Cyberlink DVD (which is the preferred player for movies) and both have the same issues.

I will get a drive cleaner and try this out. I can't imagine it's dirty as I do not use it all that much. The likelyhood of cat hair in there somewhere is not outside the realm of possibility, either.

Thanks Moonie.
Moonliner
03-11-2010, 12:58 PM
The drive works fine for data and if I am loading software.

Music CDs and movie DVDs both have the same issues, skippy, crackly sound, like the theing is not reading or like a disc is defective.

I have the Dell default media player and Cyberlink DVD (which is the preferred player for movies) and both have the same issues.

I will get a drive cleaner and try this out. I can't imagine it's dirty as I do not use it all that much. The likelyhood of cat hair in there somewhere is not outside the realm of possibility, either.

Thanks Moonie.

Do you have any MP3's or DVD's stored on the hard drive of the PC (or on a flash drive)?
If you play them do you get the crackle? I'm wondering if it's the CD or something with the speaker system.
Snowflake
03-11-2010, 02:07 PM
Do you have any MP3's or DVD's stored on the hard drive of the PC (or on a flash drive)?
If you play them do you get the crackle? I'm wondering if it's the CD or something with the speaker system.

iTunes is stored on the external drive and the music plays just fine. Loading music via iTunes is beyond slow. Takes forever for a CD to import, but I chalk that up to iTunes which seems to have gotten slower and slower as the version number rises.

Make sense?
Snowflake
03-16-2010, 06:54 PM
Well, phooey.

The CD/DVD cleaner did not a thing to improve the playing of a CD or DVD.

Mind, when I import a CD into iTunes, the music is fine.

Just when I am actually playing a CD or DVD. Ya think something inside might be loose?
Kevy Baby
03-16-2010, 07:48 PM
Did you fiddle the thingamajig and adjust the doohickey?
Cadaverous Pallor
03-17-2010, 02:18 PM
Try using Windows Media or other free players to play your discs. Since the music imports fine, your drive is probably ok, right?
Ghoulish Delight
03-17-2010, 02:24 PM
No, the music importing fine does not necessarily mean the drive is okay. When importing. Importing is a different operation than real-time audio playback. It does mean that the issue isn't likely to be drive optics.
Snowflake
03-17-2010, 03:17 PM
Try using Windows Media or other free players to play your discs. Since the music imports fine, your drive is probably ok, right?

Same problem using Media Player. I tried them all.
Snowflake
03-17-2010, 03:19 PM
No, the music importing fine does not necessarily mean the drive is okay. When importing. Importing is a different operation than real-time audio playback. It does mean that the issue isn't likely to be drive optics.

Wouldn't you know it? The coverage on the laptop expired and I did not renew it. I wonder if I need a new drive? If so, I'd better go look and see if I can get blu-ray in the laptop. :evil:
Moonliner
03-17-2010, 03:36 PM
It does look like you are not alone (http://lmgtfy.com/?q=latop+audio+%2Bpopping) in having this issue.

If you have an Inspiron 1501 this This page (http://en.community.dell.com/forums/t/19320323.aspx) looks potentially helpful.
Kevy Baby
03-17-2010, 05:36 PM
I think I found the solution. (http://www.ecrater.com/product.php?pid=4995903)


It does look like you are not alone (http://lmgtfy.com/?q=latop+audio+%2Bpopping) in having this issue.Thanks for letting everyone witness your typing skills http://home.mindspring.com/%7Ekevin_elder/sitebuildercontent/sitebuilderpictures/laugh.gif
Moonliner
03-17-2010, 05:53 PM
I think I found the solution. (http://www.ecrater.com/product.php?pid=4995903)


Thanks for letting everyone witness your typing skills http://home.mindspring.com/%7Ekevin_elder/sitebuildercontent/sitebuilderpictures/laugh.gif

As long as it helps one of my fellow Lot'er's I have no shame in being made fun of for it.
Snowflake
03-17-2010, 08:00 PM
Thanks Moonie!

I talked to one of the IT guys at the office and he told me to bring this puppy in, I will, with printouts of the fixes. I have an Inspiron 1525 running Windows XP, so I suspect he will be able to help me set this up. I'm always a wuss when it comes to fiddling with settings.

So, once again, LoT is the best place to find out information!