Kevy Baby
05-07-2014, 07:45 PM
This is a cross-post from FaceBook - sorry for the duplication, but there are a couple of people here that I know wouldn't see it there.
Here's a question for anyone who is an expert at Microsoft Outlook rules. (Outlook 10 off a corporate server - our corporate tech department is too understaffed to be able to handle this.)
We sent out an email blast (legit - we're not spammers) as an invitation to an open house. Naturally, we are getting auto-responses of bad addresses, etc. Since there is no uniform auto-response format, I can't think of a way to automatically search for an email address within that response message (so that we can gather these and take corrective actions). Right now the solution is put a low-level employee on the task and manually capture, but I love automation.
I know how to trigger the rule (come up with a set of keywords to search in subject and/or body) - it's the capturing of the email address that I can't figure out. The only two possibilities that I saw were to either Run a Script or Perform a Custom Action. However, I'm clueless how/if either of these actions work.
Any ideas? Or should we just put a grunt on it (as in: it would take more time to author the solution than it would take to just have the grunt do it)?
Here's a question for anyone who is an expert at Microsoft Outlook rules. (Outlook 10 off a corporate server - our corporate tech department is too understaffed to be able to handle this.)
We sent out an email blast (legit - we're not spammers) as an invitation to an open house. Naturally, we are getting auto-responses of bad addresses, etc. Since there is no uniform auto-response format, I can't think of a way to automatically search for an email address within that response message (so that we can gather these and take corrective actions). Right now the solution is put a low-level employee on the task and manually capture, but I love automation.
I know how to trigger the rule (come up with a set of keywords to search in subject and/or body) - it's the capturing of the email address that I can't figure out. The only two possibilities that I saw were to either Run a Script or Perform a Custom Action. However, I'm clueless how/if either of these actions work.
Any ideas? Or should we just put a grunt on it (as in: it would take more time to author the solution than it would take to just have the grunt do it)?