This is one of the primary reasons I haven't wanted to go to Napa Rose. Particularly with Tom's PKU/protein allergy, it seems that they refuse to go out of their way to aid vegan diners. Our money would be better spent at, say, Bouchon in Santa Barbara - where, despite no vegetarian items on the menu, their off-menu dishes personalized to our tastes and their fresh ingredients made for our tastiest meal ever.

I wonder if it's the chef's feelings about vegetarians that make Napa Rose such a bad option? I know some chefs pooh-pooh cutting meat out of a diet - but I like my hubby's brain as-is, thanks!

Speaking of grossly large portions and starchy sauces.

Snowflake,
Dropping a plate of food down your back should have gotten you a comp'ed meal. Or at the very least a free dessert.
If I remember correctly, when I was at the Jazz Kitchen and the waiter dropped a oyster shot into a lady's buttcrack (she was leaning forward in her chair to avoid getting hit with the tray - exposing her back and opened her pants at the waist), they gave her a free meal and was discussing dry cleaning with her.
Napa Rose should have done the same. I would have called a manager over...

You say the sweetest things!

Well, it was a comedy of errors. I covered all of it in the letter and we'll see what happens. Sadly, I did not even find the famed scallops to be anything other than just okay.

:eek: and oyster shot down your back, yikes! I'm sure that makes for a good story now, however.

See? This is exactly my point, in any other place, they would have cheerfully done something special and made you happy to be there.

I do not know anything about the chef and his views on food, but I was shocked at this lack of accomodation, not only from a 4 star place, but from a 4 star place at Disney.

Anyway, mentally making a note for Bouchon in Santa Barbara.....:cool:

Wow, must have been a really off day because the scallops the day I ate were the standout dish. Absolutely brilliantly done.

Eating the Disneyland mapbook ranks higher than Village Haus.

Resurrecting this thread, not to spam, but to post the letter I just received back from Guest Relations. Frankly, I don't think doing a vegetarian meal on the fly should not tax the chef so much it would cause a total disrruption of the kitchen. It's just such a no big deal thing in most restaurants and the chefs are usually happy to oblige. But, I did get a courteous response.

I had much better fun and food at the Jazz Kitchen. YMMV, of course.


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I'm glad they responded but I'm not sure it's the response I would've wanted if I were you and had that kind of experience. Wow, my sentence structure sucks this morning.

Thanks for letting us know the outcome!