blueerica |
03-03-2008 10:59 AM |
Well, the story got more aggrivating. I chilled out, did some work, and realized that it was taking far too long considering I should have been one of the earliest calls of the day. I checked my voicemail, remotely, and sure enough, they'd called twice (though I told them that since my cable had been having issues, I didn't have a working phone, since we use Vonage)... and since I didn't pick up, they canceled my appointment.
I called back immediately, and they said that they'd dispatch one today. Which means Thursday, I figured. I'd be fine with Thursday, but since I will have company over, and a new bed to dress up, and supplies to get, I just didn't have time for the waiting game. Talked with the new rep on the phone and decided to tough it out, and when it got too late, call them to reschedule.
But, didn't need to. Tech guy showed up about 10 minutes after I got off the phone with the rep; maybe even less time than that. He was puzzled at first, but realized that we had a sh*tty signal. Cleaned it up, Internet working faster than ever, phone router and wireless router are accepting the signal...
I'm happy, and I'm glad I waited. Since the Vonage router was acting up, my impatient side wanted to get on the phone with Vonage to head off how much time that process would take. I'm glad I waited for Comcast so that I could work on the Vonage issue in good faith.
And, the cable guy got a kick out of Markus. Markus now wants to be a cable technician. But only if he gets a kick-a$$ toolbelt with dangly things.
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