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-   -   Starbucks: Drive-thru signage (http://74.208.121.111/LoT/showthread.php?t=10758)

€uroMeinke 09-13-2010 06:43 PM

In-n-out has a whole unpublished menu - talk about deceptive

Alex 09-13-2010 06:55 PM

But in their case I don't think the hidden menu includes anything that is cheaper, does it?

Though I believe research shows that if you present three size options people will tend to select the middle item even if what they otherwise would want is the smallest. I wonder if suggesting just two sizes similarly pushes people to the larger size or if they stick with the middle.

BarTopDancer 09-13-2010 07:15 PM

I just generally avoid drive-thrus because I always end up behind the person who thinks nothing of not having a clue what they want until they get to the microphone or ordering food for 20 people.

Alex 09-13-2010 07:18 PM

I avoid it because I almost always alter the items I'm ordering and if I go in and I can watch them put it together. I avoid Starbucks because, well, they sell coffee so only insane people go there.

alphabassettgrrl 09-13-2010 08:31 PM

I avoid the middle size. If I just want a little bit, I get the small. If I want more, I get a large. The middle just seems... it seems like you pay for more than you get.

Kevy Baby 09-13-2010 09:49 PM

I prefer extra-medium

Not Afraid 09-14-2010 10:29 AM

I could never get the vernacular straight at SB's anyways. I order Small. Medium or Large.

When I do go through drivethru's for some sustenance mid-day I always order one item off the "super value" menu which always leads to 20 more upselling questions: "do you want fries?" "do you want a meal?" "is that all?" "are you SURE?".

alphabassettgrrl 09-14-2010 02:14 PM

Quote:

Originally Posted by Not Afraid (Post 333460)
I could never get the vernacular straight at SB's anyways. I order Small. Medium or Large.

When I do go through drivethru's for some sustenance mid-day I always order one item off the "super value" menu which always leads to 20 more upselling questions: "do you want fries?" "do you want a meal?" "is that all?" "are you SURE?".

Yeah, I get that, too. No, if I wanted fries or a meal or to upsize it, I would have *said* so. I know they get yelled at if they don't try but it's still annoying. I generally refused to upsell when I worked in food.

Ghoulish Delight 09-14-2010 05:50 PM

Yeah, I'm a Starbucks grinch who refuses to acknowledge their sizing terms. "Whatever the smallest is" is my usual order. Same goes for most fast food restaurants that now seem to like to default to the medium size on combos.

alphabassettgrrl 09-14-2010 06:49 PM

I guess that's an upside to the "multi size" meals- they ask what size you want. Gives us an opportunity to request the small fries. Not what they're looking for, but that's ok. As opposed to the combo meal and just taking the default because they don't tell you what size it has.


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