Awwwwwww, how special he is making those little girls feel!

For someone with two career educators (and by most accounts, a couple of the best in their field), I have always had a shocking inability to impart knowledge to others.

But today I ran a damned fine training session, if I do say so myself. Clear, concise, material presented in multiple formats to reinforce, successful live demo, successful hands on exercise (with worksheet handout!). I knew I'd got it right when people were actually answering the review questions in the middle!

5th time's the charm I guess.

Good job! Training is hard to get right.

Err, that first sentence was supposed to have an "as parents" in there somewhere.

Time Warner ftw! (I know. I'm scared too)

Been having serious network speed issues for a couple weeks. Completely unable to stream video, larger files taking forever to download, web pages needing to be refreshed to finish loading.

It appeared to me to be a problem on TW's side of things, but I hadn't gotten around to doing the trouble shooting steps I needed to do before calling (namely taking the wireless router out of the equation and confirming that the problem was still there connected directly to TW's modem). It finally got bad enough last night. I tried everything and definitely narrowed it down to a problem with the TW hardware. So I called.

Awesome things TW did:

1) Answered their phones at midnight with live tech support and technicians that spoke perfect English

2) Took my word for it when I explained that I'd already done the basic troubleshooting steps (yes, I pulled the router out. Yes, I rebooted the computer. Yes, I rebooted the modem. Yes, I tried with different computers)

3) Spent a few minutes to do some diagnostics and positively identified an issue with their hardware (modem was dropping packets)

4) Authorized an immediate hardware replacement (well, the next day. It was 1AM). They offered a window this afternoon to deliver a new modem, but it was actually easier for CP to just go to the local office and swap it in person.

And voila, problem solved! Wish I'd taken the time to do it 2 weeks ago, but at least it was painless when I finally got around to it.

Somebody really cool bought a couple of prints of my photos, and they're totally happy with the results.

:D

Speaking of prints, I have a couple of new ones I picked up from a local artist. Here they are up on the theater room wall....



This photo really does not do them justice. They look great! :snap:

Lasers and fog, I haz them!! :D

I've still got a few weeks before I start the new job, but I already managed to pick up a sales lead today. I might have a better knack for this than I thought.