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They fvcking charged you?!?!
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yes - $4.50 cancellation fee on the first set of tickets. Then their usual fees on the re-booking.
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That's bloody extortion.
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Totally - not to mention two plus hours entirely wasted on trying to reach them in the first place.
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Special place in hell.
ETA: Seriously, in your shoes this is the point I'd start contacting media outlets. Fine, ticketmaster charges for their services. Fine, they charge a lot for their services. But to charge YOU because the venue changed? Now they've created a model where they can drum up some profit by occasionally getting acts to switch venue. They make service charge + cancellation for anyone who cancels, service charge+cancellation+2nd service charge for anyone who exchanges. That's a massive ripoff, I can't believe they get away with it. |
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I'm with GD on this, not only a massive ripoff, but a perfect model to continue to do the same, now that they've done it to you, once. |
800+ tickets to 32 "cancelled" shows...
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Hmm how are they going to work this out?
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And if you read the comments a ton of people took forever to get through and it looks like a lot of them were told nothing was avaliable. |
Well, not only am I not bothering ... having read here that there might be a cancellation charge, I think I'll simply dispute the charge with my credit card company.
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Werd
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