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-   -   Weird Digital Cable + TIVO Issue (http://74.208.121.111/LoT/showthread.php?t=10075)

BarTopDancer 11-10-2009 11:45 AM

Weird Digital Cable + TIVO Issue
 
I broke down and got digital cable again. It took me 2 hours to hook up (by myself) but it WORKS! YAY!

I am having a very weird issue though, and it may be with the cable box.

I run the cable box through my TIVO - and on most stations it synchs up correctly if I use the TIVO remote to change the channel, however when I get to specific stations (Comedy Central, SciFi and E! - which are next to each other) the cable box is one station off.

For example: SciFi is channel 61. When I use my TIVO remote to change the station the cable box changes it to 60 or 62 while TIVO brings it to the correct station (61). If I use the cable box remote it changes both correctly.

This wouldn't be an issue except when the TIVO is trying to record something on one of those stations.

I've already rebooted both machines and checked the channel line up, both are correct - it seems that the TIVO is sending the wrong information to the cable box.

Any ideas what/where the issue may be? I don't have an issue calling for support, but I need to figure out if I should call TIVO or call the cable company (who will probably say they don't support TIVO issues and I should buy their DVR).

Andrew 11-10-2009 11:51 AM

How is the TiVo connected to the cable box? By which I mean, how is the TiVo changing the channel on the cable box?

BarTopDancer 11-10-2009 12:03 PM

A serial cable (that came with the TIVO) from TIVO to Cable Box

Moonliner 11-10-2009 12:26 PM

Quote:

Originally Posted by BarTopDancer (Post 305576)
A serial cable (that came with the TIVO) from TIVO to Cable Box

Are you getting IR bleed where your signal to the TIVO is being picked up by the cable box?

BarTopDancer 11-10-2009 12:31 PM

Wha?

Ghoulish Delight 11-10-2009 12:36 PM

He's wondering if maybe your cable box is inadvertantly responding to the remote.

BarTopDancer 11-10-2009 12:42 PM

Oh. Um. I don't know. But I'm pressing the numbers 6 and 1 to get to channel 61 so I don't think the cable box would see that as 60 or 62... would it?

It also happens when I go to the TIVO Guide and select the station I have to manually change the station on the cable box. It's only a handful of stations, none of the "broadcast basic" (NBC, CBS, Fox 11) stations. They aren't digital cable stations either.

I wouldn't have noticed it except it recorded something on SciFi instead of The Soup on Friday. TIVO displays the info as Comedy Central - 60, but the recording was on SciFi.

BarTopDancer 11-10-2009 08:38 PM

Ok, I just watched this happen.

Here is what I did:

Turn on TV
Use TIVO remote to change from some channel to 61.
Watched TIVO change to the correct channel
Watched the cable box change to 61 on the display and the tv then 2 seconds later (literally) it moved to channel 62.

2nd example:
Use TIVO remote to change from 61 to 22.
Watched TIVO change to the correct channel
Watched the cable box change to 22 on the display and the tv then 2 seconds later (literally) it moved to channel 21.

So I think the issue is with the cable box. Not sure how to explain the issue to the cable company though. It doesn't happen if I change the channel on the cable box first. BUT if I change the channel on the cable box first the TIVO doesn't update to reflect what the cable box went to.

lashbear 11-10-2009 08:54 PM

watch DVD's. They're easier.

Andrew 11-10-2009 08:59 PM

Does it happen on all channels? If not, is there any pattern in the channel numbers in which it happens?

You mentioned a cable--have you tried replacing the cable? A bad cable or connector might cause spurious signals, but that would probably affect all channels.


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