[€uroMeinke]

I think this is why we pick and stick with the professionals as much as we are able. When you find a hairdresser you like, you stick with them, same with health care professionals - though the contemporary model is breaking one's ability to do this. Often the skills required most are not the one's related to the given profession.

I'll let Lisa tell the story of the "Tissue" we experienced last night for our own recent communication hell.