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You all make me glad I don't really give a dang what my hair looks like and thus have never had my hair cut by the same person twice nor been particularly upset by any haircut I've had (worst case, three weeks later it is pretty much back to where it always is).
The first haircut I got after moving to Hawaii I just walked into a place with barber chairs. I was gestured to a chair and the woman never asked what I wanted. She just cut my hair. I handed her money at the end she gave me change and I left.
Never spoke a word and I have no idea if she even spoke English.
My entire job is explaining things to people and listening to them explain what they want. So I have many examples of people not listening.
But I find that it is rarely just a matter of not listening but most often a combination of not thinking well. And the poor thinking is usually bilateral.
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