Haven't watched the video but they were teasing it a lot on the local Orlando news on Saturday.
I just assumed that the kid did something he wasn't supposed to do. That said, if the person in Tigger retaliated at all, they should be fired or reassigned to a position with no interaction with the public.
Yes, people do really rude things to the costumed characters (and even non-costumed CMs) but you don't get to retaliate. Life's not fair sometimes.
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