Oh my gosh! That rocks! YOU rock! Kick some booty!!
Ya know, as people in customer service know {which would be, Me}, you can help them or you can say you can't. I don't think they care how long you are left waiting on hold
but I would imagine they are watched at how long they stay on the phone. So, pass the call as quick as possible.
Gawd, I am so impressed with you.
