|
ok- drama over.
There is nothing much worse than not knowing how things work-
Turns out the claim adjustor had 14 days to either file an admission or a denial- and she needed my medical records and stuff from the Dr's I saw. She did not have these in those 14 days so she had to file the denial.
Now she has those, she has reversed the denial and will file a letter of general admission- which authorizes the medical treatment and ergonomic stuff.
Phew!
I apologized for coming unglued in my message (I was certainly upset) but she understood.
Thanks! Hopefully it will sail smoother from now on.
|