I'm putting this in bold because...
You know you can order your fries extra crispy, right?
The beauty, IMO, of In N' Out is that they'll make you whatever you want, however you want it, if they have the ingredients. Want cheese fries? Comin' right up! Want 100 patties - well, you know, they've done that, too. (Legend has it they've done more patties than that... But you get the idea.)
If your fries didn't come the way you like them, unless you have something against fresh-cut potatoes - which I know some people do - just ask for a crispier version of the fries.
Unless you're trying to keep away from fast foods. Now-a-days, though I like their fries, if I am simply craving a burger and I am near an In N Out, I don't order the fries - may as well save the calories. The act of me getting fast food in burger-form is fairly rare as well. Fries, under any circumstance are just unnecessary. Unless they're amazing. Put a plate of garlic fries in front of me, and that's amazing.
