|
Since you copied my thread title...
The irony here is just amazing. I went with Time Warner Cable BECAUSE I was getting horrible CS from DirecTV and got a quick and painless response from TWC. I did have some issues with the appointed time, but it turns out the Saturday that my installation was scheduled for had a major area-wide outage that they were scambling to cover. I ended up having the supervisor come out on a Sunday - the day his vacation was supposed to start! - to do my installation because he felt bad that no one called me to keep me informed on what was happening on Saturday!
And I think every time I spoke with a TWC CS before the installation, they kept reminding ME that there would be no charges the day of the installation.
And then I read E's trials and tribulations and am astounded that we are talking about the same company.
Once again, Alex is right.
__________________
The thing about quotes on the internet is that you cannot verify their validity.- Abraham Lincoln
|