I'm posting this because... well, I can't do bloody much else. I made the somewhat catastrophic mistake of attempting to return the call from the car mechanic, and I've currently been on hold 13 1/2 minutes without so much as a courtesy "we haven't forgotten you" pickup. Oh, that's after I hung up the first time, having been on hold long enough to conclude I HAD been forgotten. This is monopolizing my phone, which I need to do my damn job.
But thank god I called them on the land line, if this was sucking up my mobile minutes. Hallelujah, he just picked up, and it's 15 minutes into the fecking call...
