Quote:
Originally Posted by Morrigoon
Hey, if it had only been to pour out all the cups he had in line when it was my drink's turn, it'd be one thing, but to set my cup on the back counter and proceed to pour all the drinks (lattes and all, not just drip) that were there, PLUS all the ones that came up WHILE he was pouring those... that's just rude.
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I'm going to take the few moments before I go headlong into a massive schoolwork session to say...
When I worked at Peet's everything was timed and on a computer screen, moving along as I finished drinks. I'll assume for the sake of assuming (and since it's a Starbucks) that they're a busy store, and little details like finishing drinks on time isn't a big deal. Even at my slower Peet's working behind the counter, I could have a full screen of drinks and deliver them on time because I always have a pre-plan in my mind. Given that making a drink is generally more time-consuming at Peet's (milk is rarely over a minute or two out of steaming before it's dumped, so we did small quantities), we always had to stay on our toes. I think the very longest it's took me to make a drink was three minutes, and that was usually because there was a long list in front of me. Most were under a minute.
Oh, so yeah, my point?
At most I'd maybe do a drink ahead if I could help more customers at a time by doing it that way, but not at the cost of pissing anyone off. He probably took your drink off the screen (because he was about to pass whatever imaginary line Starbucks corporate put out there), forgot about it for a while, then took care of you out of guilt. I've seen it happen before.
Sorry about the snafu... but then again, I pretty much can't stand Starbucks, and am surprised you didn't just hit up the Peet's for the much better Vanilla Freddo.
So, limited sympathy.
