Well the Post Office has changed a whole lot. Like CM, my Dad was a mail carrier for nearly 30 years and it was a different place to work back then. I know at my Dad's postal station a good number of the carriers are postal clerks were ex-Navy, God knows it felt like half of the guys that served on the same aircraft carrier my Dad served on worked in the same Post Office.
I remember standing in lines just as long back when a first class mail stamp was 8 cents, the difference then, the postal workers behind the counters knew their business. Now my experience is the same in that there are long lines if I have to go in and different because the answer to a question I am looking for is different or totally wrong depending on which clerk I speak with. It's amazing how many clerks do not know the services the USPS is supposed to offer.
This is why I do a goodly amount of my USPS business online, so I can just go and drop my mail and not have to deal with the person I'm assuming is an idiot behind the counter. I know it's not an easy job, and I am sure dealing with the public is no picnic either in many cases. But that's not an excuse not to know your job.
Of course, in our neighborhood, we're the training route for the carriers and I consider it a good day to actually find my own mail in the box.
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Be yourself; everyone else is already taken. - Oscar Wilde
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