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Originally Posted by awinner
Here is the letter I have written so far...it will be slightly modified for each of the hotels...tell me what you think.
March 7, 2005
Jim McPartlin – General Manager
W Hotel – Times Square
1567 Broadway
New York, New York 10036
Dear Mr. McPartlin:
Will you please help me make my wife's visit to your hotel and New York City a memorable one?
My wife and I are loyal Gold Members of your Starwood Preferred Guest Program. We have been staying at your fine hotels and resorts for many years. This will be my wife’s first time to New York, and I have told her about the fun, excitement and adventures she will have over the next few days. I want her to have the true New York experience, which is why we decided to stay at this property, in the heart of it all.
We will be staying at your property from March 23rd – March 27th, and it would mean so much to me if you could make it as special as it has been in the past at your other properties whether it is an upgrade to a suite or even access to club/concierge lounge. I know that with the reputation that the “W” has you will do whatever in your power you can to make sure we both have the time of our lives.
I just want to thank you in advance for going out of your way and trying to accommodate us. When we get to New York I would like to meet you in person to thank you personally. We look forward to enjoying the marvelous dining and other facilities your great hotel has to offer. I look forward to your hospitality.
Sincerely,
Andrew Winner
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My feedback is above in red, just some minor changes that may or may not make the letter read better. If you like it, use it, if you don't like it, leave it out. Maybe someone else can help some more.