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Because, as I understand, it was necessary for getting their form down to the size it is.
And people don't seem too bothered by the similar problem on with the iPod. Hopefully, though, before long it is a job that will be doable at an Apple or AT&T store so that the 3-day wait isn't necessary.
But yeah, it seems a decision up there with that horrible round one-button iMac mouse. At least that was easily replaced.
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