Lounge of Tomorrow - View Single Post - How do you solve too many customer complaints?

Not Afraid · 07-09-2007, 04:16 PM

We've done it. Some customers are NOT worth the time and energy they suck away from everyone else. It becomes difficult to provide excellent customer service when certain customers make it VERY difficult to do so - no matter what you do. Getting rid of the low hanging fruit can be good policy and good business in certain instances.

07-09-2007, 04:16 PM	#3
Not Afraid HI! Join Date: Jan 2005 Posts: 17,108	We've done it. Some customers are NOT worth the time and energy they suck away from everyone else. It becomes difficult to provide excellent customer service when certain customers make it VERY difficult to do so - no matter what you do. Getting rid of the low hanging fruit can be good policy and good business in certain instances.
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