Thread: How do you solve too many customer complaints? - Sprint "fires" bad customers
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Old 07-09-2007, 07:24 PM   #21
lashbear
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Quote:
Originally Posted by Kevy Baby View Post
I don't fault Sprint for this action. I think it is about time that companies stand up to money losing PITA's.

From a different article:
That means that these customer called in on average 33 times per month!

Since this amount represents about 1 customer out of every 50,000 (or approximately .0023% of their customer base), I think it is a smart move.
Kevy voiced my thoughts before I could say them.... Good on you, Sprint.
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