Helen posted this thread because she couldn't figure out why she had the response she did, and I think we'd all agree it was very unlike her. If it was common practice, she wouldn't have thought twice and certainly wouldn't be asking our opinion. I think it's not very helpful to point out the rather obvious 'that's a bit rude'- she knows that, she want so to understand why she did it. I think there are so many variables that could be involved that she may never really know, but I'm impressed that she's trying to figure it out.
