Quote:
Originally Posted by Kevy Baby
What was the beef (just asking out of curiosity)?
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Fixing a menu was like pulling teeth with these people. Initial phone calls were made over a week in advance, the menu finally got set the night before. No adjustments were permitted because "We would have needed more time for that." No beverages for at least ten minutes after being seated, no coffee served or offered with dessert. One guest's meal was not to their liking and no wait staff came to the table to make sure things were okay, the meal was never fixed. Despite the fact that the reservations and subsequent phone calls all mentioned that an anniversary was being observed, only the restaurant host acknowledged the anniversary. Zero mention from the wait staff, even as coffee-less dessert was being served.
I will say that a nice meal was enjoyed, don't get me wrong. The evening just didn't rise to the expectations one has of Disney, and certainly not the expectations one has when spending that kind of money. I mean, a new outfit was bought, for goodness' sake!
Actually, kudos must be given to the host, who went above and beyond in maintaining the surprise aspect of the evening. I have no idea how many guests were actually fooled into thinking we were going to Storyteller's, but the host maintained the deception even as we were "waiting for our table in the more comfortable Napa lounge."
All in all, without a serious talk with restaurant management, I won't book the Napa again for any similar gatherings. :upsidedownsnap: