Quote:
Originally Posted by Ghoulish Delight
I don't necessarily have faith that that's all it will effect, but I can certainly see practical business reasons to do it.
|
Yeah, and that "extra" -- is it actually COSTING them money, or simply eating a little into their profits (I have a hunch it's the latter).
And what's to stop them from arbitrarily doing the following:
TW Exec 1: "Well, the top 5% of people on the at-home cable service are eating into our profits by excessive bandwidth."
TW Exec 2: "Oh, so we're going to charge the top 5% some usage charges?"
TW Exec 1: "Um, you must be new here. We're going to charge the top 20% for these "excessive bandwidth" charges, and tell people we're only charging the top 5%, because nobody's really watching us and the people at home won't know either".
TW Exec 2: "Muahahahaha!"
TW Exec 1: "Muahahahaha!"
(Sorry I picture them like the green aliens in the Simpsons).
Quote:
|
Have you tried? As I posted elsewhere, my most reason CS experience with Time Warner was a 180 degree turnaround from their sh*ttiness of the past.
|
In all honesty I haven't. The last time I tried to contact them was 2 weeks ago (15 minutes on hold), to ask a question about and then pay the bill to begin with, and THEN they charged me a double late fee. So no, it isn't worth my time.