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Yeah, it's an unfortunate hole in the plug'n'play system. If there is no driver in the system at all, you can't get any info.
But there are a bunch of options available on the dell support site there, one of them should work.
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'He who receives an idea from me, receives instruction himself without lessening mine; as he who lights his taper at mine, receives light without darkening me.'
-TJ
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