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That is absolutely bizarre. I am sure you won't be the only person they hear from. I can't imagine how this happened. This seems worth trying to contact someone by phone rather than email, just to get a human being on the case as quickly as possible. (That's what I'd try, at least. Of course, that could just as easily get you a computerized menu system from Hades - to check on your order, press one - to hear more about the Kindle, press two - to register consternation about hate literature, press three.)
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