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Originally Posted by blueerica
Will check on question number 1, but I think so, yes. Though maybe not.
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If the application is not installed, that may be causing it. I'm not sure.
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They don't know how to help us, which is retarded. But that's more because certain people in our IT department (that don't have IT degrees, just 'gatekeepers') have a grudge against Marketing, even when we're making maps for salespeople to use to sell stuff and to grow our company, which helps the company pay their salaries.
So yeah, I'm sure someone could help us, but marketing is at the bottom of the priority list, so the few that would know are assigned elsewhere, if what I've seen thus far is correct/
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They may very well
not know how to help you because they aren't familiar with the applications. Despite popular belief, IT people don't know everything about every application. I know I can't help my Marketing department with most of their applications because I don't have a clue how Photoshop or stuff out of Adobe Creative Suite works.