I am involved with a group of people who have no choice but to call the police for their out of control children. They want the police and paramedics to come and take them to a psych hospital because they tend to be a danger to themselves and people around them. This is usually not a first time response, and only done when other methods have been tried and failed.
Lets not be so quick to judge the caller.
The operators response was inexcusable. However it goes to show the apathy that is involved with out of control minors who can turn into out of control adults. If an adult called the police because there was a violent altercation between two adults it's unlikely the response would have been the same.
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