NirvanaMan~I had said I would forget you were a mechanic after you helped me out but....
Who do I contact within the Ford Company? I would rather have some direction instead of just getting something off of their website because I really trust no one!!!
Like I said, it was covered. I was pissed that my manufacturers warranty expired...on July 1st and I had it towed in on the 3rd. I do want to request they rethink that fairness of that, I had to pay only $100 but still, two freakin' days?
I told the the {crap, forget the real term they use...} guy who handled our car that it wasn't fair and what did the company have to say about that? It is a defect from the factory, at this low mileage. He said a car had less miles, sometimes it happens. I said from what I know, once a car has a problem like this, it always has problems. He said no that it was fine.
So...I have barely driven it. A tank of gas, really. And with the not to great gas mileage, not a lot of miles. I only have driven it to work and taken the boy to school, maybe once. So, no more than about 300 miles. In those miles, I felt the car was idling roughly. I had the Hubster drive it, he said 'Eh, don't really think that is anything but if you want to take it in, let's.'
Dropped it off this morning, the guy, to me, was a bit rude. Like, back again? And for what? No one listens to women!!!!!!! He barely spoke to us, and, didn't give us an estimate paper, just said he'd call. He did. Nothing wrong with it, come pick it up.
When I did, I felt a bit foolish but reassured that my car had been looked over and it was safe.....They had driven it 15 miles and put it on the computer, right? So, we are good to go....into the driveway where the freakin' light is already coming on!!!!! WTF???? I call and am pissed. I ask how many times does my car have to have a problem for the company have to say 'it is a problem'? He said 6 or 7.
Anyways, I took it back {I live 3/4 of a mile from the dealer...I know the light did not come on for them because it would have stayed on, but, WTF}. He asks me to leave the car on, I show him it is the same motor light. I ask him if they put it on the computer? Yes, he said. Would that detect a problem?
Then he tried to put it back on me 'That is why I asked you when you dropped it off.....' and I shot back 'I told you when I dropped it off it was idling roughly. Did you put it on the computer????'
ARGH!!! I am soooo disappointed.
I do love my car. You know, if we had ignored the idling and driven it up to L.A. the other day, we'd have never made it to San Juan Capistrano. I am so upset that I have to deal with this. I did not buy a new car to have to listen to every sound, figure out every smell.
I'm sorry. But, can you advise me? Who do I contact?
Thanks if you can help me, and thanks also, if you can't.
