My transaction at Crate & Barrel today, purchasing 4 glasses and a mixing bowl as wedding gifts:
Cashier: The total is $89.10
Me: How much was that bowl again?
Cashier: $32.95
Me: If the glasses were $10 each and the bowl was less than $40, why is the total before tax $82?
Cashier: The total is $89.10
Me: Yes, I see that, but that's not right. The glasses cost $40, the bowl costs less than $40, the total before tax should be less than $80.
Cashier: That's the total before tax, it's $82.70
Me: That's not right
Cashier: The total is $89.10. Do you want to look at my screen?
Me: Yes, I do. See. That says $39.80 for the 4 glasses. That says $32.95 for the one bowl. But the total says $82.70. That can't be.
Cashier: Oh.
He then quickly punched a bunch of buttons and the total changed to what it should have been.
What the hell? There was nothing other than those two items listed on that screen. From the numbers I'd guess that there was an extra glass scanned it a $9.95, but it didn't show on that screen. The 4 glasses were grouped together and showed a single price of $39.80. Seemed a little fishy.
But worse was that it took 5 minutes to convince this guy that <$40+<$40 shouldn't be more than $80.
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