Quote:
Originally Posted by Gemini Cricket
In good spirits, your highness.
How doth the corgis?
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They were in my handbag last I looked. Now where did I leave it? And where did I leave that Phillip chap?
Last year sometime I posted about a problem I was having getting a refund from Sprint. I finally gave up. Then I found an interview with Sprint's CEO and he mentioned the name of the executive in charge of customer service. A few weeks ago I sent a letter to the customer service guy and copied the CEO. I explained that even though I was happy with my phone and my phone service I didn't plan to renew my contract because I'd been unable to resolve the refund issue. Well, now they're calling me. Ha! The woman who's working on it even apologized when she called me Tuesday for not calling Monday because she was on jury duty.