[Ghoulish Delight]

Meh. People were overloading a system that was never designed to accomplish the goal that the guests were attempting to use it for. It's a system that was designed to get some feedback on individual job performance. That's it. The kind of feedback that I saw it used for, while may have been perfectly reasonable thoughts (I'm sure some of it had to be, right?), was nothing but off topic datapoints. So in the end all you had were managers annoyed that they were unable to sort out the feedback that would help them do their job, and guests getting increasingly frustrating at being ignored becuase they were, well, being ignored. Lose, lose.