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I'm not arguing that there shouldn't be some outlet for the guests to give feedback. But the City Hall comments system was not that outlet. All anyone was doing was pissing off leads who wanted some idea of who their good employees were and who their bad employees were. No one was accomplishing any part of their goal on either side. The system had to go.
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'He who receives an idea from me, receives instruction himself without lessening mine; as he who lights his taper at mine, receives light without darkening me.'
-TJ
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