08-07-2008, 08:04 AM
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#22984
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Join Date: Jan 2005
Posts: 13,244
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Quote:
Originally Posted by Kevy Baby
Soooo....
I have been fighting with getting Susan's email setup. It just didn't want to work. C'mon... it's freakin EMAIL!!!
I was trying every variable I could think of: verifying that I had the password correct by logging in via web mail, checking port settings, whether her account name was supposed to include the @ sign and domain name, waving a chicken over my head. I threw the whole gauntlet at it.
Out of curiosity, I set up her Mindspring mail account. It set up easily and as it was supposed to. Okay, so the problem is with DSL Extreme.
So, I go to look up their number again. Go to the web site to get the number again. While there, I see a special message about "If you are having troubles setting up your email..." and think "AHA! they have a known problem!" Recently, they changed their system and required people to have passwords longer than eight characters. I had changed Susan's the other night (her old one was only 7 characters), and thought maybe something came up because of everyone changing their password.
So I click on the link and there was a guide for setting up Entourage (which is what she uses for mail). I check all of the steps to ensure i had things set up properly (I did!).
So next, I decide to copy the actual text of what is supposed to be in each mail box and paste it where applicable.
But when I pasted, I noticed a slight shift in the text. Hmm...
After several rounds of Paste, Undo, Paste, Undo, I made a remarkable and important discovery:
There is an "r" in "dslextreme.com"
Yep, seems the problem was all user error. I don't know how to type properly.
Time for bed methinks.
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lol! That was a geat story, Kevy!

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