Quote:
Originally Posted by Moonliner
I expect the policy is a direct result of the Disney message boards.
Clearly the Disney suits are getting all the fully vetted, detailed and important feedback they need from monitoring these sites rendering the need for written comments by average guests obsolete.
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How about expectations set by Disney message boards.
Before I went to WDW I was checking out some other boards that were more WDWcentric. All I have to say is wow, some of those boards can set the expectations so high. If I had never been to a Disney park before (and hadn't been familiar with Disney message boards) I would have been disappointed that the towels weren't made into animal shapes, frustrated that no one gave me fastpasses because it rained in FL* and our room wasn't clean when we came back around 1pm to rest.
Ok, not really - that's not my style. A hotel is a bed to sleep in. The most disappointing thing was leaving. So it rained every day. What do you think happens in FL in June.
Message boards, especially some of the WDWcentric ones are creating unreasonable expectations. As a result of these unreasonable expectations, unreasonable people who are now upset because Disney can't control the weather, because people who were there the 2nd weekend in January had empty parks to play in and lines for anything in July were an hour long are complaining. A CM doesn't smile and give your kid something? Complain. City Hall will give you free stuff.
I hope this system morphs into something that can again be used for compliments and legitimate concerns.
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