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How is that habit going to be broken when they were handing out refunds for a one-hour ride closure due to Earthquake?
I fail to understand why everyone but Alex fails to understand. This does NOTHING to stem the tide of stupid complaints. All it does is actually INCREASE the desire for immediate action right there at City Hall.
Heheh, I'm going to scream till I'm blue in the face until they walk over to Pirates and rip out Johnny Depp right before my eyes!
Again, it's not THE POINT TO STOP THE COMPLAINTS. They don't care about the complaints. The entire point is to avoid claims of consultant fee liabilties for POSTIVE SUGGESTIONS.
And so, in the biggest baby bathwater boondoggle I've ever heard of, a resort operator is going to cease allowing written guest feedback. WTF?
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