Quote:
Originally Posted by innerSpaceman
It's not a "legal" document in that it doesn't obligate them to do anything, not even keep it.
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Quote:
Originally Posted by Cadaverous Pallor
Legal doc? Really?
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Legal no, but don't underestimate the power of ISO-9000 standards. Depending how seriously a company takes ISO standards, it might as well be law. A company as large as Disney gets a LOT of scrutiny into their operations, or so I've heard. So it doesn't matter how retarded and inflexible it obviously is, you'd better have a squeaky clean record with the ISO committee. Wouldn't want that stock price to drop, would we? So yes, you will be keeping every single scrap of paper that any of our customers hand to us. For no other purpose than to say you have it and it's accessible. I have fortunately not had the pleasure of working for a company that's that draconian about it, but it's easy to see how a company could very quickly go down that path.
It's one of the many things I despise about corporate culture right now. But it's a fact. And the whole getting rid of paper just screams of managers sick of dealing with that overhead in their department for absolutely no reason other than show to investors, so they found a way around it. Get rid of the paper.