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SusieAnn Krellingshaw, aged 11.5 of Arkansas, who is currently studying “Theme Park Law” at the Upper Arkansas Lower Primary School for the Mentally Under-Challenged has this to say about non-written feedback for organisations such as Disney.
"The whole ‘let's throw the baby out with the bath-water’ mentality is becoming endemic to the point of paranoia. The notion that feedback – both good and …ummm… less than good – will be passed to the appropriate people without alteration (aka The Chinese Whisper) is ludicrous in the extreme".
SusieAnn adds:
"Vested interest in passing on feedback accurately or otherwise will surely come into play, so as to make it purely unrealiable hearsay…and people will also just forget because they are thinking of the slumber party on Saturday at Cindy’s house".
She then goes on to describe the White Paper she put forward for her Term Project in Theme Park Law, in which she suggests a web portal for such companies that require feedback without the associated “Gold Digging” so often practiced by the Helpful.
"Just get them to click I Accept to a statement akin to an End User License Agreement (EULA) before they share their precious gems of wisdom”. Companies like Disney could have a few kiosk-like terminals in Town Hall that take The Helpful through the EULA and survey process”.
SusieAnn is looking forward to next term’s studies in “Browser-Based Feedback Kiosk Software Design” and “Integrated Circuit Fault Diagnostics for Quad-Layer Boards”.
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