It only took five different calls to tech support (three today but one was my fault since I accidently hung up waiting for the PC to reboot) but I have an internet connection that works again. I blamed my neighbors for taking up bandwidth downloading porn but it turned out that my four-year old modem was the culprit. Now I even have faster service for half the price. And the router works. The router works! I feel like taking a few Rocky-style victory laps.
