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Old 08-26-2008, 09:40 AM   #38
Kevy Baby
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Join Date: Jan 2005
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And on a completely separate note, we had a problem with the area code switch yesterday. When we moved in the location where we are now, it was supposed to be temporary. That was 17 months ago. To make it easier on our clients, we kept the same numbers, just having them forwarded to our new location. We used Cox for the service on our fax line. When they set up the forward to the new number, they just used the seven digits. Yesterday, when people tried to fax us (from either the 714 area code or if faxing from out of state), they got the recorded message of needing to dial the area code. I had to spend several minutes on the phone with the Cox representative to get him to understand the problem: he was unaware that you had to dial the area code even though the call was being forwarded within the same area code.
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