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Ubiquitousness.
Back in the days when I bought my iPod, there were several technically better options available. Put there's a distinct benefit in owning something also owned by nearly everyone else. Problems are more easily ironed out from the vast knowledge base consisting of everyone you know. Operability questions also more easiy answered because, ahem, everyone you know has this device. So I joined the masses and bought an iPod.
The iPhone has penetrated the market more thoroughly than any competitor is likely to. I know 20 people with iPhones. If I have a question or a problem, I can ask any or all of them.
Who would I go do with my Android problem?
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