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If you get to the front of the line and you really can't stop talking on your cell phone to interact with the customer service person, please step aside and finish yourconversation or can you simply say to the person on the phone..."I'll call you right back" and hang up?
DO NOT tell that poor customer service person trying to work quickly to wait a minute when he or she asks you what they can help you with and kepp talking. I was extremely rude in my response to you since I was standing right behind you waiting with several small and tired children and I will do so again if needed.
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