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Yeah, total BS. My advice to her was to call the branch where she opened her Wells Fargo account and ask them to remove the hold. I have done this numerous times and they have always done it for me. But my advice was too late as the check was deposited and cleared before she told me about it.
When I was a teller in HI, I never put checks on hold. I was against it. The system of holding checks was totally up in the air at that time (1999-2000 or so). So a teller could put holds on checks at their discretion. I figured if the check isn't good, the bank makes money from the fee for bouncing the check.
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