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My guess is that maybe, had the kid calmly and politely explained the situation, there might have been a different outcome. He was suspended for swearing at the teacher, not for using the cell phone. Perhaps, he tried the polite route and became irate when it didn't work, I don't know, but it sounds like he didn't handle the situation well and now the teacher is being made out to be the villian.
As far as the mother making the call during school, the possibility does exist that the times she can make personal phone calls are few and far between.
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