I guess I would take the path of doing something that might get results. I think I would have done the same thing you did, Betty. Yelling at the mother and daughter would not solve much. It might feel good, but it will just most likely turn into a yelling match. Reporting her to an employee will give the leverage to the employee to deal with the situation. The employee has the right to kick them out or just embarrass the sh!t out of them.
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