This does seem like a lame idea. Certain places I do just go in to order, KFC for one as they don't put the whole menu on display at the drive through and it takes me a minute to figure out what I want since I only go there like once a year. In and out has it down pat.
Or you can be the moron ahead of me last night at KFC drive thru who spent like 10 minutes aruging with the guy about something he got last time he was there that wasn't what he thought he ordered.
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