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My local McDonald's usually has 2 windows after you order. First window to pay for the food and someone there actually taking the orders. Second window to pick up your food. I only had 1 mishap with an order placed and given the wrong order. It's been rare when window #1 has been closed and you just pull around to window #2. So we'll see what happens.
I'm a cashier in retail and i know we have alot of returning customers who love to chat and who love to see the same face all the time. I doubt in petsales there will be self checkouts. One main thing that is always concentrated on daily is customer satisfaction especially with items wanted and needing help. If there weren't anyone at the register who would the customer ask since they usually go to the first cashier they see.
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