[alphabassettgrrl]

I think outsourcing the order-taking is not really going to help streamline anything.

One more reason why I won't use drive-throughs, though. Who said it, that they like to know the counter person is actually focused on taking their order? Yeah, I agree. I want to know that when I want my burger plain, that they actually type it into the little system.

I despise the self-checkouts and refuse to use them. Sure, they're efficient, but ick. I hate how slow they are, step by incremental step. I hated the the kiosks at DCA, too, when they had them at the burger place. I wrote to the company how much I hated them and didn't go back until one day I saw that somebody had decided to take the stupid things out. I liked the food, but those kiosks... no.