Quote:
Originally Posted by Pirate Bill
One thing I forgot to mention...Don't panic! 
Oftentimes when providing tech support for family, they sometimes think loosing internet is a life-or-death situation. And since you're basically doing them a favor, don't sweat it. Take your time. This will help you diagnose the problem better. Or they'll lose patience and take it somewhere else. It's a win-win. |
Thanks for that! You made me crack up and you hit it dead on. They freak out when the ink runs out, too. And, I am sooo trying to be stress free.
I will show them your post because kids never listen to their moms. :0) That is exactly what I want to do but I get frustrated and don't know the technical terms.
Thanks to you and everyone who gave advice. I will NOT do any work on anything {like uploading any drivers}. I think it is the other home computer, or heck, either of them. Their virus protection has run out and they don't seem as concerned about getting it back.
DAH!!
Oh, wait...no stress....Thanks you guys.
